Openwave® Voice SMS

Texting (text-based SMS messaging) has been a wildly popular service, but not all languages can be adapted to the mobile telephone keypad. Regions with low literacy rates will never text in large numbers; and some people will always prefer the emotional connection of communicating with voice over texting.

For these reasons some sizable gaps remain in the addressable text messaging market.

Openwave Voice SMS addresses these adoption gaps by offering a fun, easy-to-use, voice-based short message service. Combining voice personalization and SMS convenience, it sends voice messages directly to a mobile telephone with no typing and no waiting through outgoing greetings.

Operators can tap into additional existing subscriber revenue streams and access markets where traditional SMS might never be widely adopted.

Operator Benefits

• New Market Opportunities: Drive adoption where text-based SMS revenues might be flat or where low literacy rates, low technology usage and keypad-unfriendly languages inhibit SMS uptake.
• New Revenue Streams: Offer multilingual support on a single platform that can easily be deployed in multiple language markets.
• Low TCO: A configurable aging period deletes expired and unheard messages, minimizing storage requirements.
• Lower OPEX: Delivery as MMS messages reduces voice gateway and media server port requirements.
• Proven Architecture: Voice SMS runs on a messaging architecture that is reliable and scalable to millions of users.

Subscriber Benefits

Voice SMS provides the emotional connection of a voice call with the asynchronous ease of texting (i.e. the recipient doesn’t need to be available when you are). Simply dial a prefix before the phone number and record your voice message. No need to install a client on your handset or spend time typing out a text message.

The voice message is delivered to the called party’s handset as an MMS message. He or she receives notification of a new voice message and a short code to dial for retrieval. It’s that simple.